UPbed FAQs

If you don’t find answers to all your questions here, please give us a call at 888-654-0588

Is an UPbed Right for Me?

Yes! It starts with infinite adjustability of sleeping positions on a premium memory foam mattress with breathable cover. Unlike other adjustable beds, the UPbed also gently raises you up to near standing position and lowers you gently back down at the touch of a button. Protecting your safety and independence brings about a peace of mind and relaxed feeling to help you mentally rest along with the many physical benefits.

While everyone’s situation is different, the UPbed’s unique design allows you to simply press one button and it gently raises you to a nearly standing position. Imagine your bed doing almost all the work of climbing out and standing up for you! The same process in reverse lets it lower you back down to the position of your choice. If you can use a lift chair by yourself, you likely can do the same with your UPbed.

The UPbed has the same functions as most hospital beds…and it does a whole lot more. The unique design focuses every bit as much on your sleep quality as it does your safety. The premium, multi-layered memory foam mattress and breathable mattress cover give you even support regardless of what positions you choose. Separate motors for head and leg sections let you adjust it precisely to your liking. Better yet, it doesn’t look like a hospital bed. The attractive design fits the décor of any home. Best of all, the UPbed raises you up to nearly standing so you can maintain your freedom and independence to “get up and go” whenever you want.

The UPbed comes with a multi-layer memory foam mattress to ensure a great night’s sleep. It provides the right amount of support and molds to your body for smooth and even pressure distribution. With separate controls for adjusting head and leg positions, the optimal position for your needs is always as easy as simply pushing a button. You’ll love how comfortable it is!

Absolutely! The UPbed has been designed as a multi-purpose device. It’s like four products in one!

1. It’s an adjustable bed for a comfortable and relaxing night’s sleep.
2. It’s a “Sit-Up Bed” for reading, watching TV and resting.
3. It’s a “Chair Bed” for eating, crafting, and visiting with friends and family.
4. It is a “Lift Bed” that raises and lowers you safely, much like a lift chair.

Your new UPbed ships with an ultra-comfortable, multi-layer memory foam mattress that’s designed to flex with the UPbed frame, so you’re always supported and comfy. No need for that old mattress with your new UPbed.

Top quality parts and engineering let the UPbed handle a maximum user weight of 500 lbs.

Buying Your UPbed

Two sizes are available. The standard Twin size is 38 inches wide by 75 inches long. There’s also a Twin XL size that’s 5 inches longer than the standard Twin size (Twin XL is 38 inches wide * 80 inches long). We do not offer other sizes.

Your new UPbed includes the “infinitely adjustable” bed frame, simple remote control, multi-layer memory foam mattress, 4-way stretch fabric mattress cover and adjustable, deluxe padded side arm rests. Just add your pillows & sheets and you’re ready for a new level of convenience, safety…and Great Sleep!

You’ve come to the right place! You can call us, toll free, at (888) 654-0588. Our friendly, USA-based UPbed specialists are available 7 days a week to personally answer your questions and place your order for you.
You’ve come to the right place! You can call us, toll free, at (888) 654-0588. Our friendly, USA-based UPbed specialists are available 7 days a week to personally answer your questions and place your order for you.

No. We work directly with consumers and cannot bill any insurance company. Your insurance company may reimburse you for a portion of the cost if they deem it medically necessary and your plan offers that type of coverage.

Unfortunately, we do not have a rental option.

The UPbed is available exclusively from firstSTREET and can be purchased over the phone or through our catalog. There are no physical stores where you can go see it.

You may choose between two options based on your needs:

  • We offer Free Shipping with delivery only to your front door. Your new UPbed bed arrives in two boxes. The frame box is the heavier one at 147 lbs. and the mattress box weighs 27 lbs. (Twin XL boxes are 147 lbs. and 27 lbs.). You or a helper would need to bring them inside, then unpack and assemble the bed (click for full instructions). Assembly takes about an hour and only requires the included Allen wrench…no other tools needed.
  • We also offer and recommend “White Glove Delivery” for just $199, which includes delivery inside your home, unpacking and assembling your UPbed in the location you’ve chosen, and ensuring that it’s working properly. The delivery team will remove all packaging materials. Please note that insurance and sanitary concerns do not allow them to take away your old mattress / box spring and they cannot rearrange any furniture in your home (including making space for your new UPbed).

Using Your UPbed

Definitely. The UPbed has a simple remote control that is designed to be easy for seniors. There are six easy-to-push buttons. Each button only does one thing to keep it simple. The remote control is on a wire so there’s no batteries and no way to lose it. It even has a convenient clip to hang it on the arm rests so it’s always at hand.

UPbed Remote

The UPbed moves ‘slow & steady’ to keep you safe. The precision motors start and stop without the sudden, jerking feeling that comes with inferior adjustable beds.

Yes! There are separate buttons on the remote control for raising and lowering your head…and raising or lowering your legs (bends at the knee area) from a ‘chair shape’ to fully flat. This gives you virtually infinite choices of positions to maximize your comfort whether reading, watching TV or getting that perfect position for a great night’s sleep.

The engineers really worked overtime here to create an elegant solution. The UPbed mattress cover does more than just protect the memory foam mattress…it actually zips onto the entire bed frame to hold it securely in place! The 4-way stretch fabric is both breathable for your comfort and designed to flex with the bed into whatever position suits you best.

Yes. The UPbed is sold as either a standard Twin bed or a Twin XL bed – you choose the appropriate size the best meets your needs. Standard Twin or Twin XL bed sized linens will fit just right.

Most UPbed owners simply drape the top sheet & blanket over one of the armrests and tuck it in a bit so it stays in place as the bed raises you up. Your legs and feet are now uncovered and you can walk away from your bed without worrying about tripping over them.

No. The UPbed is built with an attractive frame. It replaces all of your existing bed, including the frame and any headboard and footboard. The UPbed’s attractive design looks like furniture rather than a hospital bed, so there’s no need for “covering it up” with headboards and footboards. Also, these would get in the way of UPbed’s unique ability to stand you up to get out of bed safely and easily.

Your safety is the top priority and the unique armrests protect you in several ways. In their ‘flat’ position, they serve as bed rails to keep you from accidently falling out of bed. When the UPbed stands you up, they’re right there to hold as supports when standing in front of your bed. The padding is not bulky and the fabric is textured to give you a better grip.

If you want to enter or leave the bed from the side, you or a helper can simply pull a knob to raise and lock them in their “upright” position. They’ll be out of your way…yet close enough to grab with a hand if needed for stability. Some owners also prefer this position when exiting from the foot of their UPbed. They’re also each fully removable if you don’t need one or both of them at any time.

Included with the bed is a standard 9-volt battery that will allow you to put the bed in a lay flat position in the event of a power outage. This is for emergency, one-time use only and will not operate the bed repeatedly.

Customer Support

Your UPbed comes with a 10 Year Limited Warranty:

  • Year 1 – In-home service with full coverage of parts and labor
  • Years 2-3 – Full coverage for all parts (but not labor)
  • Years 4-10 – Bed frame and all non-electric mechanisms (no electric parts nor labor)

As with all bedding products, sanitary and hygiene restrictions require that the UPbed cannot be returned. In the extremely rare occurrence that your UPbed arrives damaged or defective, we will either repair it or replace it at our option.

Just call our Customer Service Department at 866-215-7234 Mon. – Fri. between 9 am and 6 pm (Eastern time zone) and we’ll be able to assist you.

We’re here to help! Just call us, toll free, at 1-888-654-0588. A knowledgeable, USA-based UPbed specialist will be happy to answer any questions and get your UPbed ordered for you.

UPbed - The "Lift Bed" That Does It All!

Great Sleep and Safety Are Just A Phone Call Away!

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888-654-0588

To ensure an UPbed is the right product for you, we only accept orders via phone. Our friendly, USA-based UPbed specialists are happy to answer your questions and place your order for you.

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Delivered To Your Home

Limited Ten Year Warranty

Unsure? Please don't wait. Call us now at 888-654-0588 and speak with a USA-based UPbed expert.

Unsure? Please don't wait.
Call us now at 888-654-0588
and speak with a USA-based
UPbed expert.